Hibajee 98 Privacy Policy

Hibajee 98 takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use our platform, how we use it, and how we keep it secure.

By using the Hibajee 98 website or app, you agree to this Privacy Policy. If you disagree with any part of it, please refrain from using the platform and reach out to us.

We may update this policy from time to time. If significant changes are made, you will be notified via email or a platform notification. We encourage you to review this page regularly to stay informed.

Hibajee 98 collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

What you provide directly:

Automatically collected information:

• IP address and device type
• Browser Version & Operating System
• Pages you visited and time spent on each
• Date and time of logins and logouts
• Gaming activity and transaction history
• Data Collected via Cookies & Tracking Pixels

Hibajee 98 uses your data only for specific, legitimate purposes. Here is a clear breakdown of what we do with your information:

• Account Management: Creating and maintaining your profile, verifying logins, and ensuring account security.
• Transaction Processing: Processing deposits and withdrawals securely and maintaining transaction records.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Customer Support: Resolving your issues, answering your questions, and handling disputes.
• Promotional Communications: Sending you bonuses, offers, and new game updates with your consent.
• Platform Improvement: Analyzing user behavior to enhance the gaming experience.
• Fraud Prevention: Detecting suspicious activity to keep your account secure.
• Legal Obligations: Meeting the requirements of regulatory authorities.

Hibajee 98 shares your data only in strictly limited circumstances. Your information is never shared with anyone except in the following cases:

• Payment Providers: bKash, Nagad, Rocket, and USDT gateways receive only the data needed to process transactions. Each operates under its own privacy policy.
• Game Providers: Your user ID and gaming data may be shared to facilitate Live Casino and Sports Betting operations.
• Regulatory Authority: We are required to share necessary information in response to legal demands or court orders.
• Security Providers: To assist in investigations into fraud, money laundering, or other unlawful activity.
• Technology Partners: Cloud storage and cybersecurity service providers operating under contract with us.

In all of the above cases, we ensure that third parties use your data only for the specified purpose and maintain appropriate security measures.

Hibajee 98 uses cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

You can disable cookies through your browser settings. However, turning off essential cookies may cause certain features of the platform to stop working properly.

Hibajee 98 retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

• Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction.
• KYC Documents: 5 years after account closure.
• Communication Records: Support tickets and chat logs for 2 years.
• Log Data: Up to 1 year.

Once the retention period expires, your data is securely deleted or fully anonymised so that you can no longer be identified.

As a Hibajee 98 user, you have important rights regarding your personal data. We respect these rights and have made them as easy to exercise as possible:

• Right of Access: You may request to view the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request the deletion of your data (unless we are legally required to retain it).
• Right to Restrict Processing: You may request that we restrict how we use your data in certain circumstances.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights support@hibajee98.appto reach us via email. We typically respond within 30 business days.

Hibajee 98 uses industry-leading technology and processes to protect your data. Here's what's included in our security framework:

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall & DDoS Protection: Protected against server-side attacks.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Access Control: Only authorized personnel can access the information they need.
• Real-Time Monitoring: 24/7 anomaly detection system active.

That said, no method of transmission over the internet is 100% secure. We encourage you to do your part — use a strong password, keep 2FA enabled, and never share your password with anyone.

Hibajee 98 strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration and confirmed through the KYC process.

If we become aware that a minor's data is present in our system, we will delete it immediately and close the associated account.

For any questions, requests, or concerns regarding this Privacy Policy, please reach out to our dedicated privacy team:

• Email: support@hibajee98.app
• Response Time: Usually within 24–72 hours
• Language: Support available in Bengali and English

We believe transparency and trust are the foundation of our long-term relationship with our users. Whatever concerns you may have, we take them seriously and work to resolve them promptly.